Banshan Jiuli Tea House (“we,” “our,” or “the Site”) is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your information, as well as your rights regarding your data.

By accessing or using our website (https://banshan.shop/), you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site immediately.

1. Information We Collect

We may collect the following categories of information:

• Basic Information: name, email address, phone number, shipping address.
• Account Information: username, password, registration date, login history.
• Order and Payment Information: order number, purchased items, payment amount, payment method, payment date, shipping address. All payments are processed exclusively through PayPal. We do not store complete credit card or bank details.
• Preference Information: browsing history, shopping habits, saved items, wish list, cart contents.
• Technical Information: IP address, browser type, operating system, Cookies data (including third-party advertising cookies).

2. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill your orders, including payment and shipping.
• To provide after-sales service, including returns and refunds.
• To send order-related notifications such as confirmations, shipping updates, and tracking numbers.
• To improve website performance and optimize your shopping experience.
• To send promotional emails and new product announcements with your consent.
• To comply with applicable laws and regulations.

3. Data Storage and Cross-Border Transfers

• Our servers are located in China. To complete your transactions, certain data may be securely transferred to the United States or other countries where our partners (such as logistics or payment service providers) operate.
• All cross-border transfers are protected with SSL encryption, and only the minimum necessary data is transmitted.
• We retain personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.

4. Data Security

We employ industry-standard measures to protect your data, including:

• SSL/TLS encryption during data transmission.
• Encrypted storage of user passwords.
• Firewalls and access controls to limit unauthorized access.
• Regular security audits and vulnerability scans.
• Confidentiality and data protection agreements with third-party service providers.

Despite these measures, no online transmission or storage method is 100% secure.

5. Data Sharing and Disclosure

We do not sell your personal data. Information may be shared only under the following circumstances:

• Logistics Partners: DHL, FedEx, USPS (for order delivery only).
• Payment Service Provider: PayPal (for secure payment processing only).
• Legal Obligations: To comply with court orders, laws, or government regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

All partners are contractually required to use your information only for the agreed services and to maintain confidentiality.

6. Cookies and Tracking Technologies

• We use Cookies to remember your login status, shopping cart, and preferences.
• We may use third-party analytics tools (such as Google Analytics) to improve website performance and user experience.
• You may disable or delete Cookies in your browser settings, though some website features may not function properly.

7. Children’s Privacy

This Site is intended for users aged 18 and above. If you are under 18, you must use this Site under the supervision of a parent or guardian. If we discover we have inadvertently collected information from minors, we will promptly delete it.

8. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of promotional communications at any time.
• Control or restrict the use of Cookies.

Additional Rights (for U.S. and EU residents):

• CCPA (California Consumer Privacy Act): California residents have the right to request disclosure of data collected and request deletion of their personal data.
• GDPR (General Data Protection Regulation): EU residents are entitled to rights including access, rectification, erasure, restriction of processing, and data portability.

To exercise your rights, please contact us at [email protected].

9. Updates to This Policy

We may update this Privacy Policy from time to time. If significant changes occur, we will post a notice on this Site and, where appropriate, notify you by email.

Effective Date: January 2025

10. Contact Us

Registered Business Name: Banshan Jiuli Tea House (Sole Proprietorship)
Business Form: Sole proprietorship
Registered Address: No. 261, Yangcuo Puli, Tongan District, Xiamen, Fujian, China
Phone: +86 153 9592 8678
Email: [email protected]